Returns / Exchanges

Returns

Our 100% guarantee ensures that every purchase on gfore.co.uk exceeds your expectations. We will gladly accept a return of items that are in new condition with original tags. Return items cannot be washed, worn or altered. Please note that we are unable to accept returns of items purchased from third-party retailers (Nordstrom, Saks, golf shops or specialty retail stores).

Full-Price Merchandise must be returned within 30 days of the order date to be eligible for a refund. The refund will be applied to the original method of payment.

Holiday Policy Extension: Due to potential shipping delays from carriers, G/FORE will be extending its Return Policy during the holiday shopping period. Full-Price Merchandise purchased between November 1 and December 25 must be returned within 90 days of the order date to receive a refund or exchange. We want you to shop with confidence while allowing gift recipients the proper time to return or exchange items if needed.

Sale-Price Merchandise must be returned within 30 days of the order date to be eligible for a refund. The refund will be applied to the original method of payment.

Items Not Eligible for Return: Embroidered items for the Ryder Cup are not eligible for return or exchange. 

G/FORE will replace any footwear with quality defects from workmanship or materials within 60 days of purchase. G/FORE does not take returns on footwear damages caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors/material through time, exposure to elements or extensive use.

Refunds will be issued to the original form of payment used at the time of purchase. We kindly ask that you allow up to ten business days for your return to be processed. Once your return has been completed, you will be notified via email.

How to Make a Return

If you are returning your order from France, Germany, Ireland(ROI), Spain, or Switzerland please select – GLOBAL-E
If you are returning your order from the UK, Rest of EU please select UK/INTERNATIONAL

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.

Sale Items: Please note, that for items purchased in sale, we are happy to process an exchange at the sale price.

Exchangeability: You may exchange an item for the same item/style number in a different colour and/or size only. If you would like a different item/style number, please process as a return, and place a new order for the desired item.

Please complete the return form on the back of the packing list, making sure to note that you would like an exchange and the required size. Once the return is back with us, we will check to ensure the required exchange size is available and process the exchange. In the case the size you require is not available, a refund will be processed, and a confirmation email will be sent to you.